OUR SHIPPING POLICIES: When you check out, the shipping charges will appear as $5.00. This $5.00 will cover insurance on items under $100.00. Additional insurancemust be purchased on items over $100.00 and will be added to your final receipt when known. When you place an order we will contact the shipping companies on your behalf to get an estimate of shipping charges, insurance, and estimate delivery dates. Then we will get back to you. Shipping charges will be based on weight. Insurance will be based on full value. The shipping and insurance costs will be filled in on your emailed final receipt before shipping. The shipping company selected must allow tracking. We will be processing all orders in our office. After you have placed your order, please fill out t0he "Contact page" as well as the "check out" page. The button is on the Home page. Thank you. PLEASE NOTE: IF YOU ARE RETURNING AN ITEM, IT IS IMPERATIVE THAT THE ITEM BE RETURNED BY THE SAME PROVIDER, IN THE SAME PACKAGING. PLEASE SEE THE "RETURNS" PAGE FOR DIRECTIONS. Some products cannot be shipped to international destinations so please submit a message to us from the "Contact Us" page if you would like to discuss international ordering options. It is important that we have your email address and phone number.